Returns & Exchanges

At Urapra, we want you to be completely satisfied with your beauty experience. If a product doesn't meet your expectations, you can return it within 30 days of purchase for a full refund or exchange.

1

Initiate Your Request

Log into your Urapra account or visit our returns portal with your order number and email address to start the process.

2

Prepare the Package

Carefully pack the items in their original packaging, ensuring all safety seals are intact and the product is gently used or unopened.

3

Attach Shipping Label

Download and print the prepaid return shipping label provided via email and securely affix it to the outside of your parcel.

4

Receive Your Refund

Once our quality control team inspects your return, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing